Eurofins Poland >> Oferty pracy >> Process Operations Manager of PtP, OtC or General Accounting Department

Process Operations Manager of PtP, OtC or General Accounting Department

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With over 32,000 staff in more than 410 laboratories across 42 countries, Eurofins Group is the world leader in food, environment and pharmaceutical products testing and that it is also one of the global independent market leaders in certain testing and laboratory services for agroscience, genomics and discovery pharmacology and for supporting clinical studies. In addition, Eurofins is one of the significant emerging players in specialty clinical diagnostic testing in Europe and the USA. Following a dynamic growth, Eurofins is now focusing a lot on process excellence and compliance. Hence as a part of an exciting challenge of making its Finance and other processes more efficient, harmonized and close to best in class, Eurofins is currently establishing in Katowice, Poland a near-shore Shared Service Centre (SSC) providing services to European Group Entities.

Join today our newly opened Shared Service Centre in Katowice as:

Process Operations Manager of PtP, OtC or General Accounting Department

We offer:

  • Unique opportunity to take play key role in establishing and growing new SSC
  • Becoming part of Eurofins SSC Leadership Team
  • Independency in team building and shaping the processes
  • International experience
  • Meaningful work towards process excellence
  • Support in growth and development within organization
  • Open communication
  • Attractive remuneration and bonus package
  • Medical care
  • Access to Multicafeteria Benefit system

Your main responsibilities will be:

  • Manage the service delivery of 80+ team on day-to-day basis, within defined budgets and in accordance with relevant Service Level Agreements and quality standards
  • Ensure process compliance with Group Business Process Model
  • Ensure processes and operating procedures are clearly defined, documented and up-to-date
  • Monitor the performance of staff against agreed objectives, taking improvement actions where appropriate
  • Design and implement continuous improvement culture within the Department to realize business objectives and deliver cost efficient and effective process
  • Implement internal control framework for processes in scope
  • Provide Senior Management with regular performance reports
  • Be „face to the customer“ and manage relations with European Eurofins entities
  • Create friendly working environment which will attract and retail Talents
  • Support the Transition projects

What we expect from You:

  • Minimum 2 years of relevant experience in managing large teams, preferably in BPO/SSC environment
  • Strong financial domain knowledge (PtP, OtC or General Accounting and Reporting)
  • Experience in managing performance against Service Level Agreements
  • Experience in managing relation with customers (internal or external)
  • Openness for changes
  • Ability to work and adopt to dynamic environment
  • Master Degree in Business/Finance/Accounting or equivalent
  • Fluent English (written and spoken)
  • High level of energy, drive and passion
  • Strong stakeholder management and presentation skills